Privacy Policy

Effective Date: 12/10/2025

Truenorth Social Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at https://truenorthsocial.co or interact with our services.

By using our website or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Email address

Telephone number

Mailing address

Information submitted through forms, surveys, or inquiries

We may also collect technical information automatically, such as:

IP address

Browser type

Device information

Pages visited and usage activity


How We Use Your Information

We use your information solely to:

Respond to inquiries and requests

Provide marketing, communication, and support services

Operate and improve our website and systems

Communicate with you regarding services you requested

Comply with legal and regulatory obligations


SMS & Communication Consent

By providing your phone number and opting in through our website or forms, you consent to receive text messages from Truenorth Social Inc. related to your inquiry or requested services.

Important SMS Disclosures:

Message frequency varies

Message and data rates may apply

Reply STOP to opt out

Reply HELP for assistance

SMS Consent Policy (Carrier-Required)

SMS opt-in consent is collected directly by Truenorth Social Inc. and is used exclusively for first-party communications.

We do not sell, rent, share, transfer, or disclose SMS opt-in consent or phone numbers to third parties, affiliates, partners, or agents for marketing or promotional purposes.

Consent to receive SMS messages is not transferable and applies only to communications from Truenorth Social Inc.


No Sale or Sharing of Personal Data

We do not sell, rent, trade, or share personal information or SMS opt-in data with third parties for marketing purposes.


Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and optimize performance. You may disable cookies through your browser settings, though some site features may not function properly.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can guarantee complete security, we take appropriate measures to protect your data from unauthorized access or disclosure.


Your Rights & Choices

You may:

Request access to your personal information

Request correction or deletion of your data

Opt out of communications at any time

To exercise these rights, contact us using the information below.


Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of any changes.


Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Truenorth Social Inc.
Email: [email protected]